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Address
MacMouse Club Inc.
134 Kapahulu Avenue, #1006
(tenth floor sun deck)
Honolulu, HI 96815
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ABOUT THE PRESENTER

ROLF NORDAHL

MACINTOSH EXPERT FOR OVER 20 YEARS!

Rolf Nordahl started as a foot solider in the Desktop Publishing Revolution, publishing the first desktop published book. He has been working with Macintosh computers offering sales, service and repair for over twenty years at MacMouse CLUB, Inc.

Chief Technology Officer and Project Manager

Areas of Knowledge

Apple products and Apple compatible hardware, software and related products and technologies. Installation, troubleshooting and repairs.
Strategic planning.
Internet and web site development and related technologies.
Selling and Customer Service.

Essential Functions

Research and implement technological solutions.
Recommend technology policies and procedures; design and implement projects; verify application results.
Contribute to general business planning regarding technology and systems required to maintain company operations and competitiveness.
Function as top level contact to assist other employees and customers in determining requirements and solutions.
Determine e-commerce project scope and requirements; design and implement system; manage client expectations; meet cost standards; update job knowledge; accomplish organization goals.
Maintain positive image of company and quality service.
Complete projects in a timely manner and assure accurate documentation.
Sell goods and services; Service, consult and train customers; Troubleshoot and repair computers.

Skills
Technical Understanding and Management, Presentation Skills, Analyzing Information, Project Management, Communications, Problem Solving, Coordination, Consulting, Training, Computer Repair, Software Testing, and Building Client Relationships.

Chief Operating Officer Responsibilities

Areas of Knowledge

Apple products and Apple compatible hardware, software and related products and technologies. Installation, troubleshooting and repairs.
Strategic and financial planning.
Accounting.
Purchasing.
Personnel management.
Retail store management.
Selling and Customer service.

Essential Functions

Maximize profit and return on invested capital by establishing and accomplishing objectives; directing and coordinating necessary activities.
Define and organize the business; delegate authority to subordinates.
Create understanding and positive image of the company; maintain company stability and reputation; ensure growth.
Establish management policies and procedures; maintain quality service.
Direct overall financial plans and accounting practices. Oversee finance and accounting, budget, tax and audit activities to ensure timely financial and statistical reports.
Purchase merchandise by discovering suppliers; place and verify orders. Purchase other goods and services needed by the firm.
Manage staff.
Sell goods and services; Service, consult and train customers; Troubleshoot and repair computers.

Skills

Strategic Planning, Presentation Skills, Vision, Managing Processes, Professionalism, Organizational Astuteness, Business Knowledge, Financial Planning, Leadership, Staffing, Developing Standards, Decision Making, Office and Store Management, Technical Understanding, Documentation Skills, Attention to Detail, Teamwork, Communications, Vendor Relationships.