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  • OOSpot VIP Access Pass / Card Frequently Asked Questions - FAQ


How long is the OOSpot VIP Card valid for?


The OOSpot VIP Card is good for 365 days from the date of issue. Your card will show your full name and an expiration date on it.



Do I have to stand in the regular line if I have a VIP Card?


VIP members get to avoid the long lines at many OOSpot events (see photo gallery on right menu>>>). If the event does not have a VIP entrance, just walk to the front of the line and show your VIP card to the door person.


Can I renew my existing card every year, or should I buy a new one?


You have to option to renew every year. You will keep you same account number and password to the VIP website.


What is the minimum age to own a OOSpot VIP Card?


You must be 18 years or older to own a OOSpot VIP Card.


Are there different card features if I'm under 21?


OOSpot VIP Card holders between the ages of 18 to 21 allows for a plus 1 guest. You and your guest get general admission to OOSpot sanctioned events - no standing in line!


If I bring a guest, do they need to get a ticket?


Yes. At most OOSpot sanctioned events, your guest can enter with you but will need to purchase a ticket when you arrive at the door. Larger events (i.e. Love Festival Hawaii) might require your guest purchase a ticket, and then enter with you to avoid the line. We advise all VIP members to get tickets for their guests in advance and avoid any challenges.


How are special events tickets delivered to me?


For special events, we mail your tickets to you or coordinate a pick-up at one of our ticket outlets. This allows us to provide additional free tickets, offers, etc in the mail packet. For special events (i.e. Love Festival Hawaii) we require you to have your ticket(s) in advance. Other OOSpot event only require you bring your ID and VIP card that we cross reference against our VIP master list.


Can I get discount tickets and how much is it?


Yes, VIP members qualify for pre ticket discounts. Just send us an email and we will coordinate purchase and delivery. The discount depends on the number of tickets you got and when it was purchased.


If I have more questions…who do I contact?


Send us an email at info@oospot.com or call our VIP Member Direct Line: 808-739-9797. Please also visit our website's Contact Us page:

http://www.oospot.com/d/d/contact.html


Free Movie Ticket referral program


Active VIP members can refer someone to purchase an OOSpot VIP Card and receive 2 free movie tickets. This offer is subject to end without notice. Maximum movie tickets allowed per member per year is 10. After your referral makes purchase, send VIP member administrator email with referral name (Movie ticket referral request must be received within 30 days of referral purchase).


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